SUPER MICRO Computer Computer Hardware AOC SASLP MV8 User Manual

AOC-SASLP-MV8 Add-on Card  
User’s Manual  
Revison 1.0a  
 
Table of Contents  
Chapter 1 Safety Guidelines ..........................................................1-1  
1-1 ESD Safety Guidelines.....................................................................1-1  
1-2 General Safety Guidelines...............................................................1-1  
1-3 An Important Note to Users.............................................................1-1  
Chapter 2 Connectors, Jumpers and Indicators...............2-1  
2-1 Connectors.........................................................................................2-1  
Internal SAS Connectors ........................................................................2-1  
2-2 Jumpers..............................................................................................2-2  
2-3 LED Indicators ...................................................................................2-2  
Chapter 3 Installing Drivers and Firmware...........................3-1  
3-1 Creating a Driver Floppy Disk .........................................................3-1  
3-2 Adding the Driver into an Existing System....................................3-2  
3-3 Installing the Driver into a New System.........................................3-2  
3-4 Getting Firmware Downloads..........................................................3-4  
3-5 Flashing Firmware.............................................................................3-4  
Chapter 4 Troubleshooting.............................................................4-1  
4-1 Troubleshooting Problems...............................................................4-1  
4-2 Contacting Supermicro's Technical Support .................................4-2  
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AOC-SASLP-MV8 Add-on Card User’s Manual  
Notes  
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Introduction  
About this Manual  
This manual is written for system integrators, PC technicians and knowledgeable PC  
users who intend to integrate Supermicro's Product Name 2 to their system. It provides  
detailed information for the installation and use of the AOC-SASLP-MV8 add-on card.  
Overview  
The Product Name 2 is a highly efficient, highly compatible and easy-to-use SAS/SATA  
Controller that allows the user to connect to up to eight drives using Marvell's 88SE6480  
Serial ATA/SAS Host Controller and a PCI-E x4 interface with high performance  
features. With both SAS and SATA physical interface support at 1.5 and 3.0 Gbps, the  
AOC-SASLP-MV8 add-on card is a high speed, high bandwidth Controller that can  
integrate multiple high capacity drives to provide you with maximum storage space.  
Product Features  
The Product Name 2 offers the following features:  
Low profile Form Factor (w/ the PCB size of 4.75" H x 2.5" W)  
Marvell's 88SE6480 Serial ATA Host Controller supports 8 SAS/SATA ports  
Two mini SAS connectors can connect to 8 internal SAS/SATA drives with iPass  
cables  
PCI-E x4  
Flash BIOS Interface  
Presence LED Indicator and Activity Indicator for each connected drive  
JBOD (Simple Volume) support  
Boots from a single drive.  
Operating Systems Supported  
The Product Name 2 supports the following Operating Systems (OS):  
Windows 2003, Windows Vista, Windows 2008  
Linux: (-source code provided)--the driver disks currently available:  
Redhat Enterprise Linux  
Fedora Linux 9  
SUSE Linux Enterprise  
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AOC-SASLP-MV8 Add-on Card User’s Manual  
An Important Note to Users  
All images and layouts shown in this user's guide are based upon the latest PCB  
Revision available at the time of publishing. The card you have received may or may not  
look exactly the same as the graphics shown in this manual.  
Product Compliance Information  
The Product Name 2 is compliant with the following safety standards/requirements:  
USA  
FCC 47 CFR, Part 15, subpart B  
EN 55022  
European Union  
EN 55024  
ii  
 
:
Contacting Supermicro  
Headquarters  
Address:  
Super Micro Computer, Inc.  
980 Rock Ave.  
San Jose, CA 95131 U.S.A.  
+1 (408) 503-8000  
Tel:  
Fax:  
Email:  
+1 (408) 503-8008  
marketing@supermicro.com (General Information)  
support@supermicro.com (Technical Support)  
Web Site:  
Europe  
Address:  
Super Micro Computer B.V.  
Het Sterrenbeeld 28, 5215 ML  
‘s-Hertogenbosch, The Netherlands  
+31 (0) 73-6400390  
Tel:  
Fax:  
Email:  
+31 (0) 73-6416525  
sales@supermicro.nl (General Information)  
support@supermicro.nl (Technical Support)  
rma@supermicro.nl (Customer Support)  
9
Asia-Pacific  
Address:  
Super Micro Computer, Inc.  
4F, No. 232-1, Liancheng Rd.  
Chung-Ho 235, Taipei County  
Taiwan, R.O.C.  
Tel:  
+886-(2) 8226-3990  
Fax:  
+886-(2) 8226-3991  
Web Site:  
Technical Support:  
Email:  
Tel:  
+886-2-8228-1366, ext. 132 or 139  
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AOC-SASLP-MV8 Add-on Card User’s Manual  
Notes  
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Chapter 1  
Safety Guidelines  
To avoid personal injury and property damage, carefully follow all the safety steps listed  
below when accessing your system or handling the components.  
1-1 ESD Safety Guidelines  
Electric Static Discharge (ESD) can damage electronic components. To prevent damage  
to your system, it is important to handle it very carefully. The following measures are  
generally sufficient to protect your equipment from ESD.  
Use a grounded wrist strap designed to prevent static discharge.  
Touch a grounded metal object before removing a component from the antistatic  
bag.  
Handle the add-on card by its edges only; do not touch its components, peripheral  
chips, memory modules or gold contacts.  
When handling chips or modules, avoid touching their pins.  
Put the card and peripherals back into their antistatic bags when not in use.  
1-2 General Safety Guidelines  
Always disconnect power cables before installing or removing any components from  
the computer.  
Disconnect the power cable before installing or removing any cables from the  
system.  
Make sure that the add-on card is securely and properly installed on the  
motherboard to prevent damage to the system due to power shortage.  
1-3 An Important Note to Users  
All images and layouts shown in this user's guide are based upon the latest PCB  
Revision available at the time of publishing. The card you have received may or may not  
look exactly the same as the graphics shown in this manual.  
1-1  
 
AOC-SASLP-MV8 Add-on Card User’s Manual  
Notes  
1-2  
 
Chapter 2  
Connectors, Jumpers and Indicators  
2-1 Connectors  
Connectors are used to attach the add-on card to the system’s mainboard.  
Figure 2-1. AOC-SASLP-MV8 Add-on Card Front Connectors and Jumpers  
4
1
1
2
3
Table 2-1 lists the add-on card’s jumpers and connectors, as shown in Figure 2-1 above.  
Table 2-1. Front Connectors and Pin Definitions  
Number Description  
1
2
3
4
Internal SAS Connectors  
Marvell's Serial ATA Host Controller  
PCI-E x4 Connector  
Activity and Ready LEDs  
Internal SAS Connectors  
The Internal SAS ports (SFF-8087 connector) connect to the backplane allowing the  
motherboard to access the hard drives. Each connector supports up to four hard drives  
allowing the add-on card to support a maximum of eight. (SAS 0-3 and SAS 4-7).  
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AOC-SASLP-MV8 Add-on Card User’s Manual  
Use a single port SAS “ipass” cable (Supermicro order number CBL-0108L-02) to  
connect each internal SAS port to up to four drives.  
2-2 Jumpers  
The AOC-SASLP-MV8 add-on card does not have any configurable jumpers.  
2-3 LED Indicators  
Figure 2-2. LED Indicators  
Figure 2-2 displays LED indicators on the add-on card. The Ready (RDY) LED (yellow)  
turns on when a drive is present on the HBA port. An Active (ACT) LED (green) blinks to  
show drive activity on that port.  
NOTE: These LEDs are primarily used for debug purposes only.  
2-2  
 
 
Chapter 3  
Installing Drivers and Firmware  
This chapter covers installing Drivers and Firmware for the AOC-SASLP-MV8 add-on  
card.  
3-1 Creating a Driver Floppy Disk  
A CD-ROM that contains the drivers for the Windows OS, Linux OS, and the Controller  
BIOS is included in the shipping package. Please locate the CD-ROM before installing  
the driver.  
NOTE: This CDROM does not perform Auto-boot or auto-play.  
For the Windows 32-bit Operating System:  
Copy all files from the folder: \Windows_3_1_0_17\build\Windows\i386\Free into  
a blank, formatted floppy disk.  
For the Windows 64-bit Operating System:  
Copy all files from the folder: \Windows_3_1_0_17\build\Windows\amd64\Free  
into a blank, formatted floppy disk.  
For the Linux Operating Systems:  
For an existing system:  
Use the source code from the folder: \Linux_3_1_0_7 to compile.  
For a new system:  
Use the tool rawwritewin.exe to write the driver images stored in the folder: \Dis-  
kImag\linux to create a driver disk.  
NOTE: The folder: \DiskImag\linux is included in Supermicro's CD ROM that  
came with your shipment. However, the file rawwritewin.exe is not included.  
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AOC-SASLP-MV8 Add-on Card User’s Manual  
3-2 Adding the Driver into an Existing System  
Use the following procedures for adding a driver into an existing system.  
NOTE: An existing system is a system that has an operating system already  
installed and the AOC-SASLP-MV8 add-on card driver is being installed as a  
Secondary Controller.  
For the Windows Operating System:  
1. Install the controller and make sure that the BIOS screen is displayed.  
2. Start the Windows OS. The Windows OS displays the FOUND NEW HARDWARE  
WIZARD window and searches for the installer driver.  
3. Insert the driver floppy disk that you've created into the floppy drive, select the  
floppy drive as the source, and press the ENTER key.  
4. Continue clicking NEXT until the driver is successfully installed.  
5. Remove the driver disk from the floppy disk drive and restart the system to complete  
the installation process.  
For the Linux Operating System:  
1. Insert the CD-ROM that contains the Linux OS driver into the CD drive.  
2. At the # prompt, type: mount /dev/cdrom /mnt/cdromand press ENTER to  
mount the CD-ROM directory into the system directory.  
3. At the # prompt, type: cd /mnt/cdrom/Linux_3_4_0and press ENTER to  
change the directory to the CD-ROM directory.  
4. Read the README.txt file and exit.  
5. At the # prompt, type: cd /mnt/cdrom/Linux_3_4_0/Docs/and press ENTER.  
6. Read the documents included carefully and follow the instructions given to create  
the driver and install it into the system.  
3-3 Installing the Driver into a New System  
Use the following procedures for installing a driver into a new system.  
NOTE: A new system is a system that has no operating system installed yet,  
and the AOC-SASLP-MV8 add-on card driver installation is a part of the OS  
installation.  
Make sure the boot hard drive is mounted on Slot #3 of the backplane in order  
to boot from the AOC-SASLP-MV8 add-on card.  
3-2  
 
Chapter 3: Installing Drivers and Firmware  
For the Windows Operating System:  
1. Install the controller and make sure that the BIOS screen displays as shown on the  
previous page.  
2. Insert the Windows Setup CD and boot from it.  
3. When prompted at the bottom of the screen to install a third party driver, press the  
F6 key.  
NOTE: You have only 5-seconds to press F6. If you miss it, you will need to  
restart the system and repeat this step again.  
4. Insert the driver disk into the system, and wait until you are prompted to install a  
driver. Press S to specify that the driver is included in an additional device (the  
floppy disk), and press ENTER.  
5. When the Marvell's driver disk – “Marvell 64xx/63xx SAS Controller...Driver” is  
located, press ENTER.  
6. Press ENTER again to continue with the Windows OS installation.  
For the Red Hat Linux Operating System:  
1. Insert the Linux Driver into your floppy disk drive and press ENTER. A Linux bootup  
screen appears.  
2. At the boot prompt, type: linux ddat the prompt and press ENTER.  
The system starts initializing the driver. Follow the instructions when prompted to  
complete the installation process.  
For the SuSE Linux Operating System:  
NOTE: The screen shot shown below was taken from a system based on the  
SuSE Linux 9.2 Installation. Other SuSE systems may display screens that are  
different from the ones included in the manual. However, the installation  
procedures listed below apply to all SuSE Linux systems.  
1. Extract the image driver from \DiskImag\Linux\x86_32 into a blank, formatted disk.  
2. Boot up the system from SuSE Linux Installation CD-ROM.  
3. On the screen that appears, highlight INSTALLATION from the list, press F6 to add the  
Installation Driver and press ENTER.  
4. Follow the instructions given at the prompt to complete the installation process.  
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AOC-SASLP-MV8 Add-on Card User’s Manual  
3-4 Getting Firmware Downloads  
Firmware for the AOC-SASLP-MV8 add-on card can only be obtained through  
contacting Supermicro Technical Support for instructions and assistance to obtain  
firmware downloads.  
3-5 Flashing Firmware  
Follow the procedure below to flash firmware to the BIOS.  
Flashing Firmware:  
1. Boot the system to DOS.  
2. Flash the BIOS using the mvf.exe file with the following command at the DOS  
prompt (where *** represents the name of the bin file used):  
a:\>mvf ***.bin  
This automatically flashes the BIOS.  
3. When the flashing is completed, reboot the system.  
The new firmware is now flashed to your system’s BIOS.  
3-4  
 
Chapter 4  
Troubleshooting  
This chapter covers various troubleshooting problems for the AOC-SASLP-MV8 add-on  
card.  
4-1 Troubleshooting Problems  
Problem:  
The AOC-SASLP-MV8 add-on card's BIOS does not show up in DOS.  
Recommended Solutions:  
Make sure that the system has enough expansion ROM to initialize the card.  
Remove other add-in cards if possible.  
Make sure that the card is properly and fully seated in its PCI slot.  
Check if the motherboard's BIOS is updated. (You can download an updated BIOS  
from our web site at: www.supermicro.com.)  
Problem:  
I cannot see the card in the operating system.  
Recommended Solutions:  
Make sure that the card is shown in the BIOS. If the card is shown in the BIOS, a  
screen shown below will display. If it is not shown in the BIOS, please find out the  
root cause of the problem by following the steps listed above.  
Make sure that the driver for the card is installed in the system. the controller.  
Problem:  
I cannot see the hard drives that are connected to the controller.  
Recommended Solutions:  
Make sure that there is power supply to the hard drives.  
Check the SATA cable to make sure that there are no loose connections between  
the card and the hard drives.  
If the hard drives are connected through a SATA back panel, make sure that there is  
power supply to the back panel, and there are no loose connections between the  
back panel and the controller. Also make sure that the hard drives are properly  
seated in the drive bay.  
If possible, swap the drives around to determine if the drive connections or the  
controller is bad.  
Problem:  
I cannot create software RAID in the operating system.  
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AOC-SASLP-MV8 Add-on Card User’s Manual  
Recommended Solutions:  
Make sure that the operating system supports software RAID. If not sure, please  
check with the software company that produces the OS.  
Make sure that more than one drives are seen by the OS.  
4-2 Contacting Supermicro's Technical Support  
If you still have problems after trying out all the recommended solutions, please contact  
our Technical Support by phone at: (408) 503-8000 or visit our web site at:  
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Disclaimer  
The products sold by Supermicro are not intended for and will not be used in life support  
systems, medical equipment, nuclear facilities or systems, aircraft, aircraft devices,  
aircraft/emergency communication devices or other critical systems whose failure to  
perform be reasonably expected to result in significant injury or loss of life or  
catastrophic property damage. Accordingly, Supermicro disclaims any and all liability,  
and should buyer use or sell such products for use in such ultra-hazardous applications,  
it does so entirely at its own risk. Furthermore, buyer agrees to fully indemnify, defend  
and hold Supermicro harmless for and against any and all claims, demands, actions,  
litigation, and proceedings of any kind arising out of or related to such ultra-hazardous  
use or sale.  
5-1  
 
H8DMT/H8DMT-IBX/H8DMT-F/H8DMT-IBXF User’s Manual  
Notes  
5-2  
 

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